Manage the full lending cycle in one connected system

System features

Automate your lending operations and connect to the services you need through inGain's broad ecosystem of integrations across global markets.

01 · Loan Origination

From applications to automated credit decisions

Acquire customers through configurable journeys and set up your own rules and data, so every application is decided the same way, without a developer in the loop.

IntegrationsCredit risk, open banking & KYC See all integrations →
ExperianEquifaxCRIFCreditinfoKontomatikMonthioSeon

Lead Acquisition

Bring customers in through your own onboarding journey, calculate the deal on the spot, and onboard them with the checks already wired in.

Registration & Onboarding Flows

Configure different registration journeys for new, returning and affiliate-sourced customers, each with its own data validation, third-party data providers, identity verification, automated decisioning and A/B testing.

Customer Self-Service Portal

Select functionality available in a fully branded customer portal: request early repayment, rescheduling or a new loan, make repayments, and track account activity.

Affiliate & Broker Management

Manage affiliate and broker channels, track lead performance, and streamline partner-driven acquisition workflows.

Configurable Loan Calculators

Create and customize loan calculators for different products, pricing models, and customer segments.

Underwriting & Decisioning

Decision Engine

Configure and manage lending decisions through flexible business rules, scoring models, and workflow automation.

Product-Specific Decision WorkflowsKnockout RulesExpert ScorecardsScore-Based Decisions

Data Integrations

Enrich underwriting decisions with data from external providers and internal systems.

Credit Bureau IntegrationsFraud & Blacklist DataOpen Banking IntegrationsInternal Scoring Models

Pre-Scoring

Perform initial risk assessments early in the application journey to improve conversion rates and operational efficiency.

Early Knockout ChecksSoft Credit ChecksInstant Eligibility Feedback

From data points to a decision

Every application runs through the same three steps you configured, in seconds, with no one waiting on a manual check.

  1. 01
    Knockout rulesHard stops such as age, blacklist or fraud flags end an application before it is scored.
  2. 02
    Expert score cardEach matching rule adds or subtracts points; the total is the applicant's risk score.
  3. 03
    Score decisionThresholds you set turn the score into approve, manual review or decline.
02 · Contracts & Disbursement

Approved, then signed and paid out

Generate the agreement from the product configuration, have the customer sign it with the eID they already use, and release the money by payment gateway or bulk bank file.

Agreements & documents

Digital Signature Integrations

Integrate with electronic signature providers such as Dokobit to enable fully digital contract execution.

Document Template Management

Create and manage contract and document templates using configurable placeholders and dynamic data fields.

Automated Document Generation

Automatically generate contracts and supporting documentation based on product configuration, workflow events, and customer data.

Document Delivery & Collection

Integrate with communication providers to send, receive, and manage customer documentation throughout the origination process.

IntegrationsElectronic signature / eIDSee all integrations →
DokobiteParakstseParaksts mobileSmart-IDMobile-IDMitIDCertumSMS OTPSignicatID

Disbursement

Payment Gateway Integrations

Connect to payment service providers for seamless loan disbursement, repayment processing and reconciliation.

Bank File Generation & Bulk Payments

Generate bank-compatible payment files and execute bulk disbursements efficiently across multiple loans and customer accounts.

03 · Loan Servicing & Repayments

Schedules and reconciliation, without the manual work

Every payment, extension and rescheduling request updates the schedule automatically, and customers handle the routine themselves in the portal.

Customer Self-Service Portal

Repayments

Allow customers to make regular and early repayments directly through the customer portal.

Rescheduling Requests

Enable customers to request repayment schedule modifications when their circumstances change.

Extension Requests

Allow customers to apply for payment extensions through configurable servicing workflows.

Repayment Schedule Generation

Automated Calculations & Recalculations

Update repayment schedules dynamically following payments, extensions, rescheduling requests, and other trigger events.

Principal, Interest & Fee Allocation

Maintain a clear breakdown of principal, daily or monthly interest, management fees, and other accrued charges.

Incoming Payment Processing & Reconciliation

Payment Gateway Integrations

Process incoming payments through integrated payment service providers.

Bank File Processing & Reconciliation

Import bank statements and payment files, automatically assign transactions to loan accounts, and flag unrecognizable transactions for manual review and resolution.

IntegrationsPayment providers See all integrations →
StripePayseraMontonioAutopayUnnaxPaycomet
04 · Collections

Collections that run on your rules, not your inbox

Reminders, delinquency stages, restructuring and agency handover follow the workflows you configure, with your team stepping in only where it matters.

1

Reminder Management

Communication Sequences & Customer Filtering

Automate customer communications with configurable templates, channels, timing rules, and audience filters.

Template Management

Create, manage, and update communication templates across email, SMS, and other customer communication channels.

2

Delinquency Tracking & Collections Workflows

Collections Buckets

Automatically assign loans to predefined collections buckets based on Days Past Due (DPD) and other business criteria.

Automated Collections Actions

Trigger communications, workflow actions, and process steps automatically when loans move between collections stages.

Task Assignment

Automatically assign collections cases and follow-up activities to credit specialists based on predefined rules and triggers.

3

Restructuring & Customer Arrangements

Loan Rescheduling

Modify repayment schedules and loan terms through configurable restructuring workflows.

Due Date Extensions

Extend loan maturity dates and recalculate repayment obligations based on approved extension requests.

Promise-to-Pay Management

Record, track, and monitor customer payment commitments and automatically trigger follow-up actions when required.

4

Debt Collection Agency Management

Collections Data Export

Generate and export account, customer, and loan data for transfer to debt collection agencies.

Agency Integrations

Integrate directly with debt collection partners to automate case assignment, status updates, and recovery tracking.

IntegrationsMessaging & email providers See all integrations →
InfobipMessenteSendGridVonageMailgunAltiriaInMobile
05 · Accounting & Reporting

One auditable source of truth for the portfolio

Every transaction, accrual and balance recorded in a general ledger you can report from, integrate with, and query in real time.

General Ledger

Maintain a complete and auditable financial record of all loan transactions, balances, accruals, and accounting movements.

Accounting Integrations

Connect with accounting and ERP systems to synchronize financial data and streamline reconciliation processes.

Regulatory Reporting

Support regulatory and compliance reporting through integrations with regulators and third-party reporting providers.

Real-Time Data Access

Access a real-time database replica for advanced reporting, analytics, business intelligence, and external data consumption.

Portfolio Dashboards

Monitor portfolio performance through configurable dashboards with real-time visibility into lending, repayments, collections, and key business metrics.

06 · Portfolio Funding & Distribution

Turn the loan book into growth capital

Funding & Distribution

Integrate with peer-to-peer lending platforms to automate loan distribution, accelerate loan sales, and scale portfolio growth.

IntegrationsP2P lending platforms See all integrations →
GetIncomeLenderMarket
Integrations
  • Credit Risk & Scoring
  • Open Banking
  • KYC & AML
  • Payments
  • Communications
  • Electronic Signature
  • Customer Acquisition
  • P2P Lending
  • Other
Credit Risk & Scoring
ExperianEquifaxCRIFCrefoKontomatikMonthioKRDTransactionLinkFintegryEUCBKBIGAnd more
Missing one? New integrations are added on request. Talk to us →
Open Banking
BankIntegration.dkErste GroupKontomatikManoBankasSignetBankUnnax
Missing one? New integrations are added on request. Talk to us →
KYC & AML
TruliooSeonIdentomatIDfyMitIDExperianCSDDARESMinisterstvo vnitra ČR
Missing one? New integrations are added on request. Talk to us →
Payments
StripePayseraMontonioAutopayUnnaxPaycometKushkiMymoidXmoney
Missing one? New integrations are added on request. Talk to us →
Communications
InfobipVonageSendGridMailgunMessenteAltiriaText2ReachProfiSMSInMobileCSC TelecomDialappletAnd more
Missing one? New integrations are added on request. Talk to us →
Electronic Signature
Dokobit
Missing one? New integrations are added on request. Talk to us →
Customer Acquisition
Post Affiliate ProShuttle99
Missing one? New integrations are added on request. Talk to us →
P2P Lending
GetIncomeLenderMarket
Missing one? New integrations are added on request. Talk to us →
Other
SAPAzureDeepLMaxMindOpenStreetMapJiraSentryAutonams
Missing one? New integrations are added on request. Talk to us →

90+ integrations, already connected to the systems your market runs on

Credit bureaus, open banking, KYC, payments, e-signature and messaging, all live in production across our markets, so a new lender plugs into what already works instead of building it.

See these features running on your own products.

Book a demo and we'll walk through the stages that matter most to your business, on your terms, your markets and your integrations.

Trusted by 60+ lenders worldwide